John Thomas serves as a Service and Support Administration (SSA) Manager at the Medina County Board of Developmental Disabilities (MCBDD), where he supports the management and coordination of the SSA Department. John provides direction and assistance to SSAs, helps oversee person-centered planning and department processes, and works to ensure individuals receive appropriate services and supports.

John is very organized and brings strong attention to detail to his role. He works closely with individuals, families, providers, staff, and community partners to address needs, support health and safety, and ensure services are provided effectively. His organization helps the SSA team stay on track while providing quality, person-centered support throughout Medina County.