Tracy Ratta serves as a Service and Support Administration (SSA) Manager at the Medina County Board of Developmental Disabilities (MCBDD), helping oversee the daily operations and coordination of the SSA Department. Tracy supports SSAs through training, technical assistance, person-centered planning, and problem-solving while helping ensure department practices meet agency policies and applicable requirements.

As a strong team leader, Tracy works to support and encourage the SSA team while fostering collaboration and communication. She works closely with individuals, families, providers, and community partners to promote quality services and ensure the people MCBDD serves receive the support they need.