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There is a large amount of information to learn as you enter the developmental disability field, and the goal of this guide is to provide you the information you may need to get started in your career.

Training & Recertification

Learn about the training and recertification needed as an Independent Provider.

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Providing Service

Learn how to find an individual in need of a provider and providing SELF Waiver services.

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Keeping Track

Learn about documentation, reporting MUIs, record keeping, and compliance reviews.


Getting Paid

Learn about the billing process, as well as reimbursement/pay and taxes and the competency/longevity add-on.

Contact Us

Community Supports Department

Ed Dryer, Director of Community Supports | 330-725-7751 ext. 106

Courtney Jordan, Provider Relations Specialist | 330-725-7751 ext.130

Kim Bernardi, Quality Assurance Specialist | 330-725-7751 ext.144

Service and Support Administration Department

MUI Reports & On-Call Emergency | 330-725-7751 option 4

Sabrina Johnson, Director of SSA | 330-725-7751 ext. 170

Provider Support  |  330-725-7751 option 3

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