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As a reminder, EVV will be mandatory for Phase 2 services beginning on August 5, 2019. You must complete the training before you can access the EVV system. Classroom and webinar trainings are only offered until August 3, 2019. The sooner you complete your training, the better, since in-person trainings are limited.

What is EVV?

Electronic Visit Verification (EVV) is an electronic system that verifies key information about the services provided. In accordance with the 21st Century Cures Act, the system implemented by the Ohio Department of Medicaid will record the date of the service, the time the service started and ended, the individual receiving the service, the person providing the service and the location of the service. Both agencies and non-agency providers are impacted by EVV. EVV for Phase 1 services began on January 8, 2018. As of August 5, 2019, all providers who are providing Phase 2 EVV-eligible services must be using EVV. To learn more about what services are EVV-eligible, read the ODM introduction letter here.

How Do I Complete My Training?

EVV training must be completed by August 3, 2019. The Ohio Department of Medicaid has contracted with Sandata Technologies LLC to deliver Ohio’s EVV system and trainings. Training is completed via the Sandata EVV System. Please note that agency and non-agency providers have separate trainings, so be sure to sign up for the training that applies to you. To sign up for the training, you must have your ODM issued Provider Medicaid ID.

Training – Access Now

FAQs About EVV

If you have additional questions about EVV and how it will work, check out ODM’s list of FAQs.

FAQs About EVV


If you experience any trouble registering for the training, please call the EVV Provider Hotline at 855-805-3505.
For general EVV questions, email or leave a voicemail at 614-705-1082.
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